Most of our rugs are made of easy-care synthetic fibres such as polypropylene and polyester, and some are wool or wool blends. Each product page lists the exact material and care instructions in its Specifications.

Unfortunately, we don't currently offer custom rug sizes. However, we have a wide variety of standard sizes to choose from, so you're sure to find affordable rugs that fit your space perfectly!

Most orders arrive within 5 to 8 business days in Canada and the United States. This is an estimate, and delivery times aren't guaranteed. Rugs ship directly from our North American warehouse.

Yes. Our indoor/outdoor rugs are made of polypropylene for patios, decks and balconies as well as indoor spaces. More answers in our FAQ.

You can return a rug within 14 days of delivery for a full refund to your original payment method. To start a return, email sales@myrugworld.com. US orders get a free prepaid return label; for Canadian orders, return shipping is paid by the customer. There's no restocking fee. The rug must be unused, clean and in its original condition and packaging. Damaged, defective or wrong items: tell us within 48 hours of delivery with photos and we'll replace or refund at no cost. Full return policy.